Category Archives: FutureThinking

How to build synergy between HR and Knowledge Management

Madanmohan Rao

How can KM help HR? And, how can corporate HR improve knowledge capacity in an organisation. How can HR and KM metrics be aligned? These and other issues were discussed at the May 2011 meeting of the Bangalore K-Community. Panelists from Nokia, Oracle, Unisys and Wipro addressed a number of interesting issues on the topic By Madanmohan Rao.

HR professionals in Indian organisations are facing serious challenges of scale, growth, cost-pressures, competition and diversity. Knowledge retention is a key challenge due to high churn, and competitive pressures mean new employees have to be brought up to speed extra fast.

How can KM help HR? And, how can corporate HR improve knowledge capacity in an organisation – via KM workshops awards and formal KRAs for knowledge work, for instance? How can HR and KM metrics be aligned? Externally, how are Indian colleges and universities responding to the KM and innovation needs of Indian companies, and how can enterprise HR and KM partner with them in this regard?

Knowledge sharing comes naturally to digital natives Students by nature tend to share their work and discuss it with their peers; when they join the workforce this sharing nature is amplified by social media. However, many of their innovative behaviours and risk-taking attitudes tend to get stamped out by the uniformity of corporate life. Hence, knowledge managers should pay special attention to tapping the sincerity and curiosity of digital natives.

Smart CKOs should be right at the head table with the CEO, aligning KM activities with organisational strategy

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